FAQs

What kind of documents do I need to use for renting a car?

For individual:
•   ID Card or Passport
•   Valid Thai Driving Licence/International Driving Licence
•   Credit Card
 

Do I need to have a credit card when making a reservation?

Credit card is required for renting a car with Bizcar Rental and it will also be
used for a deposit guarantee.

Does the rental fee cover insurance? Do I need to pay for any extra in case of accident?

1st class insurance is included in the rental fee, but followings are not covered:

Without the other party:
1.   Renter will have to pay for the excess of 1,000 baht.
2.   In case of accident or the rented car becomes damaged, Renter needs to pay for
any expenses incurred, which are not covered by the insurance, i.e. tires, batteries, engine fluid, etc.
With the other party:
1.   Renter does not need to pay for the excess of 1,000 baht.
2.   In case of accident or the rented car becomes damaged, Renter needs to pay for
any expenses incurred, which are not covered by the insurance, i.e. tires, batteries, engine fluid, etc.

How can I get the deposit back?

At the date of returning the rented car, we will notify the bank to release the guarantee amount
to your credit card, which will be taking around 7-15 days for this process.

Do I have to pay extra if I return the car late?

•   Rental period :  1 day = 24 hrs.
•   In case of late returning, there will be an additional cost as follows:-
1.   less than 1 hour   free of charge
2.   > 1 hour             1/3 of rental rate per day will be charged.
3.   > 2 hours           half-day rental rate will be charged.
4.   > 3 hours           full-day rental rate will be charged.

Do you offer free delivery/pick-up?

•   Free delivery/pick-up within 10 kms. (starting from Bizcar’s branch location)
•   Further than 10 kms away, we charge 10 baht per kilometer.